Straight answers
about your tech.

Penta Technology serves businesses across Central Virginia, including Richmond, Short Pump, Henrico County, Glen Allen, Innsbrook, Midlothian, Chesterfield, Mechanicsville, Hanover County, Charlottesville, and Williamsburg. We provide on-site visits throughout the region and remote support nationwide.

Start with a free 30-minute consultation. We listen to what's working and what isn't, ask the right questions about your business, and tell you honestly what we'd do. No pressure, no jargon. Call us at (804) 214-6463, email contact@penta-technology.net, or schedule a call online.

Managed service clients get same-day response on standard issues and immediate response on outages or security incidents. Most issues are resolved remotely within hours. On-site dispatch across the Richmond and Central Virginia metro is typically same-day or next-business-day depending on severity.

Managed IT services means Penta Technology takes ongoing responsibility for your business technology — including device management, network monitoring, cybersecurity, software updates, helpdesk support, and proactive maintenance — for a predictable monthly fee. Instead of calling a repair company when something breaks, you have a partner watching your systems 24/7 to prevent problems before they happen.

IT support pricing depends on your team size, number of devices, and the scope of services you need. Most Central Virginia small businesses we work with fall into a per-user monthly range — typically $75 to $200 per user per month for fully managed services. Penta Technology offers a free 30-minute consultation to scope your specific needs and provide a transparent quote.

Break-fix IT means you only pay when something is broken — and you absorb the cost of downtime, lost data, and emergency rates. Managed services means Penta Technology proactively monitors and maintains your systems for a flat monthly fee, preventing most issues before they cause downtime. For any business that depends on technology to operate, managed services almost always costs less over time.

Yes. Penta Technology has specific experience supporting law firms in Richmond and across Central Virginia. We handle case management software, document security, secure email, encrypted backups, eDiscovery readiness, and private on-premise AI tools for document review and case research that keep client data inside the firm's walls.

Yes. We manage large Chromebook and iPad fleets for private schools across Central Virginia, including device enrollment, Google Workspace and Apple School Manager configuration, content filtering, and helpdesk support for both staff and students. We have deployed and currently manage 200+ device environments in the Richmond area.

Most small businesses in Central Virginia have meaningful security gaps they don't know about — weak passwords, outdated systems, no backup testing, and no incident response plan. A Penta Technology cybersecurity assessment identifies exactly where you're exposed and gives you a prioritized plan to fix it. If you handle client data, financial records, or any regulated information, an assessment is the responsible starting point.

Yes. We design and install business-grade WiFi and networking using Unifi enterprise equipment for offices, schools, cafes, and multi-floor buildings across Richmond, Henrico, Short Pump, Glen Allen, Midlothian, and the broader Central Virginia area. This includes site surveys, cabling coordination, guest network isolation, and ongoing monitoring.

Private AI means running AI models entirely on your own hardware or in your private cloud, so your business data never leaves your control. Penta Technology builds private AI solutions for businesses that handle sensitive information — law firms, medical practices, financial advisors — where sending client data to OpenAI, Google, or other public AI services isn't acceptable. You get the productivity benefits of AI without the data leakage risk.

Yes. Penta Technology builds business websites that load fast, look professional, and are properly optimized for search and AI visibility from day one. We also handle ongoing site hosting, email setup, domain management, and digital presence maintenance — so you have one partner for the entire online side of your business.